Privacy Policy
Brand: Maisonora
Legal Entity: DNL DIGITAL LLC
Registered Address: 1200 N Federal Hwy, Office 348, Boca Raton, Florida, United States
EIN: 98-1981612
Website: https://maisonoraboutiques.com
Customer Support: adm@maisonoraboutiques.com
1. Introduction
This Privacy Policy explains how Maisonora, operated by DNL DIGITAL LLC, collects, uses, discloses, and protects personal information when you visit our website, purchase a digital product, contact customer support, or otherwise interact with our services.
By using our website, you acknowledge the practices described here, subject to any consent requirements and rights provided by applicable law.
2. Information We Collect
Contact information: Name, email address, and billing details.
Order information: Products purchased, order number, transaction details, and digital delivery/access records.
Payment information: Payment status and transaction information provided by payment processors. Full card details are handled by the payment provider.
Device and technical information: IP address, browser type, device characteristics, operating system, and website interaction data.
Usage information: Pages viewed, links clicked, referring websites, and interactions with advertisements.
Customer communications: Information you provide when contacting us.
3. How We Use Personal Information
Process orders and deliver digital products by email or download link.
Send order confirmations and access instructions.
Respond to inquiries and refund requests, and process approved refunds.
Detect and prevent fraud, abuse, and unauthorized transactions.
Operate, maintain, and improve our website.
Measure advertising performance.
Comply with legal, tax, accounting, and regulatory obligations.
4. Service Providers
Hosting, payment, email delivery, analytics, advertising, and support providers may process personal information on our behalf.
Service providers may process information in countries other than your own, subject to applicable legal requirements.
5. Cookies and Tracking Technologies
Our website and advertising partners may use cookies, pixels, tags, and similar technologies to operate the website, measure performance, and provide relevant advertising.
TikTok, Meta (including the Meta Pixel where implemented), and Google Ads tracking technologies may be used to measure conversions and evaluate advertising campaigns.
You may manage cookies through available consent controls and your browser settings, and through the privacy controls provided by TikTok, Meta, and Google. Blocking cookies may affect site functionality.
Where required by law, we request consent before using non-essential cookies, and you may withdraw consent at any time.
6. Disclosure of Personal Information
We may disclose personal information to hosting providers, payment processors, email delivery providers, TikTok, Meta, and Google for advertising and measurement where applicable, professional advisers, and government authorities when required by law.
We do not disclose personal information indiscriminately.
7. Data Retention
We retain personal information as long as reasonably necessary to provide access to purchased products, support, business records, dispute resolution, fraud prevention, and legal compliance.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure.
9. Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your information; learn how it is used; opt out of targeted advertising, sales, or sharing; withdraw consent; and lodge a complaint with a regulator.
To exercise a right, contact adm@maisonoraboutiques.com. We may need to verify your identity.
10. California Privacy Notice
This section applies to California residents to the extent the CCPA, as amended by the CPRA, applies to DNL DIGITAL LLC.
We may collect identifiers, customer records, commercial information, internet activity, and approximate location derived from technical data, for order fulfillment, support, security, operations, advertising measurement, marketing, and legal compliance.
Certain advertising technologies may constitute a sale or sharing under California law. You may opt out by emailing adm@maisonoraboutiques.com with the subject "California privacy request".
California residents may have the right to know, access, correct, or delete personal information and not be discriminated against for exercising these rights. Authorized agents may submit requests subject to verification.
We do not knowingly sell or share the personal information of consumers under 16 without legally required authorization.
11. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child has provided information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this website.
13. Contact Information
Maisonora — DNL DIGITAL LLC
1200 N Federal Hwy, Office 348, Boca Raton, Florida, United States
EIN: 98-1981612
Email: adm@maisonoraboutiques.com
Website: https://maisonoraboutiques.com
Card statement descriptor: MAISONORA